The
Shadow Agency- Newmark offers
a wide range of services
to help any company enjoy
the level of customer satisfaction
you expect.
 Video
Mystery Shopping:
Through the use of micro audio/video equipment, The Shadow Agency
- Newmark is able to provide its clients with a VHS video of
a shopper’s
experience in one of the client’s locations... More
>>
 Audio
Mystery Shopping:
The Shadow Agency - Newmark programs generate improved performance
in sales and management personnel. The lessons learned through
audio
review
tapes can create lasting change that is rewarding to employees
and customers alike... More >>
Written Mystery Shopping:
Written Mystery Shopping is a very important tool that businesses
use to evaluate themselves by
using a professional shopper that is contracted to enter into
your business under a set of predetermined guidelines known as
a “scenario”... More
>>
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