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Call us at
817.281.1100 or 877.874.2369
Mystery Shopping :::Video > Video Mystery Shopping - The Shadow Agency was a pioneer of this innovative Mystery Shopping approach in 1994. Our trained shoppers are equipped with state-of-the-art hidden cameras ... more
Audio > Recorded Telephone Shopping - We provide recorded evaluations conducted by phone to assess customer service and call handling processes ... more Written > Traditional Onsite Written Evaluations - We conduct realistic shopper scenarios to collect objective assessments of the experience from the customer's perspective. We assess customer service, sales process, merchandising, and staff ... more Industries Served :::
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Over 20 Years :::We have celebrated over 20 years of video mystery shopping.
Special About Us :::NO setup fees
FREE personalized demo COMPETITIVE pricing NATIONWIDE network |